We take the protection of your data seriously
Thank you for your interest in our company and in our products and services. We take the protection of your personal data very seriously and would like you to feel secure when visiting our website. Your privacy on the Internet is of the utmost importance to us. We regard compliance with the provisions of the German Federal Data Protection Act as a matter of course.
We would like you to know when we store certain data and for what purpose these data are being used. We have taken technical and organizational steps to ensure that the regulations for data protection are observed by us and also by our external service providers.
August Faller GmbH & Co. KG
Freiburger Str. 25
Personal data is information, which can be used to disclose your identity and includes information such as your real name, address, telephone number, and email address. You can use our online contents without revealing your personal data. In certain cases, however, we ask for your name and address as well as additional information in order to render the requested services.
The same applies for the mailing of information material or the supply of goods ordered with us, and the answering of individual questions. We point out to you where a declaration of personal data is necessary. We only store and process your personal data that you provide us either voluntarily or automatically.
If you use any of the services, only those data are normally collected that are necessary to provide the services in question. If we request further data, this information is of voluntary nature. Personal data is exclusively processed for the rendering of the requested service and for safeguarding our own justified business interests.
Purpose of use of personal data
The personal data you provide us are generally used to respond to your individual questions, to work on your orders, or to give you access to special information or offers. To maintain our customer relations, it may be also necessary for us, or a service company under contract with us, to use your personal data to inform you about products that help you coordinate your business activities, to conduct online surveys, and to understand better our customers’ needs.
We of course fully respect your wishes if you prefer not to allow the use of your personal data in the cause of customer relations (in particular for direct marketing or market researches). Under no circumstances, will we sell your personal data to third parties or otherwise market them elsewhere.
Restricted use of personal data
We will collect, process and use personal data supplied by you online only for the purposes disclosed to you. Your personal data are not shared to third parties unless you have expressed your consent.
Collecting personal data as well as disclosure of such data to authorized state institutions and authorities is carried out solely to the extent required under applicable law or if we are forced to by decision of a court of law. Our employees and service companies under contract with us are obliged to keep your personal data confidential and to maintain secrecy in accordance to the German Federal Data Protection Act
We will collect personal data only to the extent technically necessary for any online contests. If you enter our contest, we need your email address and your postal address to contact you regarding prize awards or to send you the prize. With your participation in the contest, you agree to the recording of your personal data.
Automatically collected non-personal data
During the use of our internet pages, the following data are recorded for organizational and technical reasons: names of the visited websites, used browser and the computer operating system, date and time of access, used search engines, names of downloaded sites, and your IP address.
We analyze the technical data for merely statistical purposes to further optimize our internet appearance and to make our internet offers even more attractive. The anonymous data are collected separately from personal data and saved in secure systems, thus not allowing any conclusions about your personal identity. Your personal data and privacy are therefore protected at any time.
While visiting our website, it may occur that we are disposing information in form of a cookie on your computer. Cookies are small text files sent by a web server to your browser and saved on the hard disk of your computer.
No personal data of the user are being stored, only the IP address. This information enables us to automatically recognize you on your next visit to your websites and to facilitate navigation. Cookies allow us to match our websites to your interests or safe your password so that you don’t have to re-enter it each time.
You can, of course, also view our website without any cookies. If you do not want us to recognize your computer, you may disable the saving of cookies on your hard disk by selecting “block all cookies” in your browser’s privacy and security preference settings. If you do not accept cookies, however, this may limit the functions available to you on our sites.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", i.e. text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie concerning your use of this website is usually forwarded to a Google server in the USA and stored there. However, in the case of the activation of the IP anonymization on this website, your IP address will be pre-shortened by Google within the member states of the European Union or in other countries which are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be forwarded to a Google server in the USA and shortened there. On behalf of the operator of this website, Google shall use this information to evaluate your use of the web site in order to compile reports about the website activities and in order to provide further services for the website operator related to the use of the website as well as the use of the internet. The IP address submitted by your browser within the scope of Google Analytics is not merged with any other data by Google.
You can prevent the storage of cookies by Google Analytics by selecting the appropriate settings in your browser software; however, we would like to make you aware of the fact that in this case you may not be able to make full use of all the functions on this website. In addition, you can also prevent the forwarding of the data (including your IP address) that is generated by the cookie and related to your use of the website to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de http://tools.google.com/dlpage/gaoptout?hl=en. For your information: This website uses Google Analytics with the extension "anonymizeIP()", so that IP addresses are only processed further in a shortened form, in order to exclude them being linked directly to a particular individual.
Data protection declaration for using “My Faller” and the contact boxes
On this website you can select your individualised theme pages using the navigation in “My Faller”. This works via cookies (see also paragraph on cookies). In “My Faller" there is an option to contact us on the topics you have selected. In this context, your selected solutions are shown to us in the message you send us. The same applies for using contact boxes, with which you can directly write to a member of our staff or request a call back. At no time shall we pass the data we collect here on to a third party. It shall solely be used to improve our business relations.
Declaration of Consent E-mail Marketing
I hereby authorise the August Faller Group, until instructed otherwise, to send me by e-mail product and service information, invitations to trade fairs, and other information relating to the company or its products and services, to the e-mail address provided below.
The aforementioned marketing e-mails, mostly in the form of newsletters, are sent approximately 10-12 times a year and contain information on products and services offered, invitations to events, or other product and service information relating to the August Faller Group (August Faller GmbH & Co. KG, Head Office, Freiburger Straße 25, 79183 Waldkirch, Germany).
Data collected in the process (current e-mail address of the consenting recipient, as well as the optional use of first name and surname to personalise the newsletter) will be retained solely for Faller’s internal use, and will not be passed on to a third party. The consenting recipient may revoke his or her consent at any time. All that is required is an e-mail to the following address: firstname.lastname@example.org. Alternatively, there is the option to unsubscribe at any time directly through the newsletter. Data collected will be retained if unused for a maximum of two years, or until withdrawal of consent by the recipient. After that, further consent will be required.
Privacy Statement for the use of Youtube-Plugins (videos)
This website uses plug-ins by Youtube.de/Youtube.com, which is operated by Youtube, LLC, Cherry Ave., USA, represented by Google Inc. If you access those internet sites of our internet presence that are equipped with such a plug-in, a connection to the Youtube servers is established, displaying the plug-in on the website by means of communication with your browser. The Youtube server will automatically receive the information about which of our internet sites you have visited. If you are logged in as a member on Youtube at the same time, Youtube will allocate this information to your personal user accounts for these platforms. When using these plug-ins by, for example, clicking on / using the start buttons of a video, or sending a comment, this information will be allocated to your Youtube user account, for example, which you can prevent only by logging out before using this plug-in. For information concerning the collection and use of the data by the platform and/or plug-ins, please refer to the Privacy Notices: www.youtube.com.
Privacy Statement for the use of Vimeo-Plugins (videos)
This website uses plug-ins byVimeo.com, which is operated by Vimeo LCC, 555 West 18th Street, New York, New York 10011, USA. If you access those internet sites of our internet presence that are equipped with such a plug-in, a connection to the Vimeo servers is established, displaying the plug-in on the website by means of communication with your browser. The Vimeo server will automatically receive the information about which of our internet sites you have visited. If you are logged in as a member on Vimeo at the same time, Vimeo will allocate this information to your personal user accounts for these platforms. When using these plug-ins by, for example, clicking on / using the start buttons of a video, or sending a comment, this information will be allocated to your Vimeo user account, for example, which you can prevent only by logging out before using this plug-in. For information concerning the collection and use of the data by the abovementioned platform and/or plug-ins, please refer to the Privacy Notices: vimeo.com/privacy.
Persons under 18 should not submit any personal data to us without the agreement of their parents or guardians. We do not request any personal data from children and adolescents, do not collect them, and do not pass them on to third parties.
We have taken the necessary technical and organizational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. All our employees and third parties participating in data processing are obliged to observe the German Federal Data Protection Act and the confidential treatment of personal data.
In case of collection and processing of personal data, such information is transferred in encrypted form in order to prevent misuse of data by third parties. Our security measures are subject to continuous revision in line with the latest technological developments.
Right to information and of objection
Questions Suggestions Complaints